BuilderTREND Solutions, Inc. is a software development company based in Omaha, NE. With over 35,000 users in the US, Canada, Australia, New Zealand, and the UK, BuilderTREND is a leading provider of construction management software for the residential construction industry.
Founded in 2006, BuilderTREND thrives on being employee focused, and professes to have one of the best if not the best working environments in the region. BuilderTREND is currently looking for motivated individuals to join our team in the following job opportunities:
Featured Opportunities
- .NET Software Developers
Job Purpose: Developing cloud based construction software on Microsoft's ASP.NET 3.5 Platform. Experience with Microsoft tools (Visual Studio 2010, TFS 2010, SQL Server 2008 R2) along with JQuery to provide a great user experience on the web and mobile devices. Integration experience with other applications such as the Facebook API, youTube, Quickbooks, Google Apps (Voice, Calendar, Maps, etc).
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Client Services Managers
Job Purpose: Setup & train new customers on how to use the BuilderTREND software, and maintain customer relationships by responding to calls and emails; documenting actions.
Job Duties:
- Prepares for customer inquiries by understanding the BuilderTREND software.
- Performs training sessions with new customers to teach them how to use the BuilderTREND software.
- Working side-by-side with other support team members to respond to customer inquiries; reviewing previous inquiries and responses; gathering and researching information; assembling and forwarding information; verifying customer's understanding of information and answer.
- Records customer inquiries by documenting inquiry and response in customers' accounts.
- Improves the BuilderTREND program by recommending program updates to the development team; identifying new service applications.
- Accomplishes quarterly and annual support department goals set by the Director of Client Services.
Skills/Qualifications: Verbal/Phone Communication, Data Entry Skills, Organization, Analyzing Information, Reporting Skills, Managing Processes, Customer Focus, General Consulting Skills, Multi-tasking, Microsoft Excel Skills
Please direct employment questions and resumes to:
info@buildertrend.com
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