Unlimited training and support. Always.
No gimmicks or fine print. Every single BuilderTREND client has unlimited training and support, from a live representative. Our friendly and knowledgeable team provides you with a variety of educational resources, so no matter how you learn best, we can help!
Our specialists are available Monday - Friday 7:00AM - 7:00PM CST for technical phone support.
Toll Free: 1-877-309-0368 ext. 3
Phone: (402) 905-2506 ext. 3
We check our email 7 days a week. If you need help with anything at all, simply email support@builderTrend.com
, and you will receive assistance in a timely fashion.
DEDICATED ACCOUNT MANAGER
BuilderTREND is very intuitive, but we can all use a little help sometimes. Your dedicated account manager will guide you through our onboarding curriculum, and answer any questions your team has while using the software.
Check into our learning community and communicate with fellow BuilderTREND users across the globe. This forum is exclusive to our clients, and is a great way to discuss everything from software use, to industry topics.
Training videos, written tutorials, FAQ's, we have it all. We love talking to our clients, but if you prefer to learn on your own, our online help section is comprehensive, easy to use, and available 24/7.
Every weekday from 11AM-12PM EST, our education coordinator hosts a live webinar on a targeted BuilderTREND feature. We cover something new every day, and you can easily register right from within your account, up to two months in advance. These classes are free, and you can sign up for as many as you'd like.
In addition to our live training webinars, we also offer all clients access to our BuilderTREND University webinars. These are focused on creative, outside of the box ways to use BuilderTREND to operate more efficiently.
To help make the transition as smooth as possible, your account manager will help you convert your old data into BuilderTREND. For your convenience, we also have a variety of schedule and selection templates that will be automatically loaded into your account.
Staying informed is always a plus. Our monthly newsletter will provide your entire team with updates on the latest happenings at BuilderTREND, and keep you on top of what's new with the software.
No software should ever
charge for extra support!
That's our motto.