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Customer Service Blog
2 years ago

Is Your Company Delivering Great Customer Service?

Unfortunately, when people think of construction, superior customer service isn’t the first thing they think of … but luckily, so many companies are working hard to change that. And if you feel that your customer service still needs work, this blog is for you! Quality customer service comes down to exceeding the client’s expectations, not […]

2 years ago

Facebook Ad Mistakes Your Company Could Be Making

Advertising on Facebook is great – it’s easy to learn and it’s easy to control your cost. But with that ease of use, comes the opportunity to make mistakes. For the best results, make sure your construction company isn’t making any of these mistakes when setting up Facebook Ads: No goals or point. If you […]

2 years ago

Top 5 Blogs of 2017

As we close the book to 2017, we wanted to take a look back at our top blogs of the year. The following five blogs were the most visited on The Blueprint, so give them a read if you missed them throughout the year! Implementing New Technology Into Your Company Bringing new technology into an […]

bigstock-Cropped-image-of-construction--81408122 copy
2 years ago

Fine Tuning Your Follow-Up

From automated drip campaigns to generic phone messages, your follow-up could be getting too impersonal, or even a little boring. So, what’s missing? Personal, exciting interactions. To transform more leads into clients, consider the following tips : Don’t forget about those who are already interested. Getting the attention of the masses is important, but could […]

jonas capture
2 years ago

Top 5 Tips for a New Buildertrend User

1. Utilize your Buildertrend Coach. We pride ourselves in offering the best support staff in the industry, and our Buildertrend Coaches have onboarded hundreds of contractors into our program. If you neglect to utilize your coach, you are doing yourself and your company a huge disservice. Setting up a short training session or two with […]

Customer Satisfaction Surveys Blog
2 years ago

Creating Effective Customer Satisfaction Surveys

It’s common for companies to send out surveys after a project is completed to see how they performed according to the customer. But, are you doing these surveys correctly? Here are a few tips on how to get the most out of your customer satisfaction surveys: Define your objective before you create. What are you […]

2 years ago

Getting the Most Out of Your Next Trade Show

A great way to connect with prospective clients is through a trade show! Depending on what type of work you do, this might consist of just local home shows, or it might consist of expos around the country. Either way, it’s important to utilize these events to get your company more business. The real question […]

Excuses for Not implementing
2 years ago

Excuses for Not Implementing Software

Whether it’s miscommunication, scheduling issues, or anything in between, so many things can go wrong in your projects without the use of software. Even though software, like Buildertrend, is readily available, many companies are still reluctant to embrace it. Why? Let’s take a look at some of the most common excuses people have: You are […]

8 Tips for Recruiting Top Construction Talent
2 years ago

Common Mistakes to Avoid When Hiring New Employees

When it comes to the hiring process, many companies aren’t maximizing their efforts, and they don’t even realize it! If you’re struggling to find the right people, that could be due to a few common mistakes that many companies make. It’s time to make sure you’re conducting your interview process in the best way possible. […]

Thank You Notes Blog
2 years ago

The Importance of a Hand-Written Thank You Note

If you aren’t doing this already, have you ever thought about sending thank you notes to clients when a project is completed? This might sound odd considering you are the one that just did something for them, but after all, they chose you to take care of their project. A simple, hand-written thank you is […]

managing young workforce blog
2 years ago

Tips for Managing a Younger Workforce

With the shift to a younger workforce, companies are discovering that there are multiple attitudes, habits and expectations that need to be addressed. How do you incorporate these into the existing culture? Try using these techniques to manage your company’s younger employees and set them up for success: Transparency. Whether it’s transparency regarding metrics, responsibilities, […]

homeowners safety blog
2 years ago

Keeping Homeowners Safe on Jobsite Visits

The task of keeping anyone, especially the owner(s), safe on a jobsite isn’t an easy one, but it sure is important. Utilizing project management software, like Buildertrend, is a great way to keep owners updated on the progress of the project without having to visit. But whether you utilize software or not, the owners are […]