Unlimited support and customized training

Buildertrend is easy to use, but that doesn’t mean you won’t have questions. We’ll assign you a dedicated Buildertrend team to guide you through onboarding.

Talk to a team member

Monday – Friday

7:00am – 5:00pm

USA (CST-6)

Videos, tutorials and more

If you prefer to learn on your own, we’ve got everything you need — training videos, written tutorials and FAQs. But we’re just a call away if you need us.

Live webinars

Through live webinars each month, we’ll give you the rundown on specific features, workflows and the better way to manage projects.

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Help with your data

We’ll help you convert your old data into Buildertrend. We also have a variety of schedule and selection templates that are automatically loaded into your account.

2022 Silver Stevie Award logo

press release

May 19, 2022

Buildertrend customer service wins Stevie® honor from American Business Awards

National accolade honors Buildertrend’s investments in team and tools to enhance customer support.

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Quick wins

blog | 4 min read

Sep 22, 2020

5 best Buildertrend Quick Wins

Buildertrend Quick Wins are fast fixes. Something customers can learn quick and use right away without additional training. Here are our top five.

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Support at Buildertrend

blog | 2 min read

Jul 14, 2017

Building your support department

Building a quality support team from the ground up isn’t always easy, but it’s definitely necessary. What makes it so difficult? There are no shortcuts!

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